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Home › Traffic management courses › Chapter 8 Traffic Management (Operatives)
Traffic management · NCFE

Chapter 8 Traffic Management (Operatives)

One NCFE-accredited day that qualifies your operatives to set out and manage temporary traffic management on the highway, safely and lawfully.

1 dayNCFEOn site or onlineFrom £165 + VAT per person
Chapter 8 cohort in hi-vis behind a Road Ahead Closed sign on a practical
Duration1 day, 09:00 to 17:00 on site, or 1 day live online
DeliveryOn site at your premises anywhere in the UK (we bring the kit and signage), or a live online open course for individuals and small groups
AccreditationNCFE
You receiveNCFE certificate. Online delegates receive the Level 2 Award in Chapter 8: Road Craft Awareness, accredited by NCFE
ValidityNo statutory expiry. A refresher is recommended every three years and when the Red Book is reissued
PrerequisitesNone. Online delegates need a laptop or computer with a webcam
Group sizeTypically up to 12 on site; larger groups by arrangement with a second trainer. Online: open places, or a closed group from 6
AssessmentPractical scenario exercise and learning record on the day; digital workbook on the online course
PriceFrom £165 + VAT per person

Who it is for

Anyone who puts cones, signs or stop-go boards on a public road: council highways, parks and events teams, waste and environmental contractors, utility and construction crews, estate and car park operators, event and venue traffic teams. It is the course clients ask for when a Traffic Management Order is in place and they need evidence that the people on the ground are competent.

Trainer, kit and signage come to you

Signs, cones and the practical scenario on your own yard or site, so the day is about your roads, not a classroom.

Accredited, so it stands up

NCFE certificates that satisfy traffic authorities, event licences and client audits.

One visit, whole team

Operatives in the morning, supervisors in the afternoon, refreshers alongside. We plan the mix.

Since 2009

Traffic management for London 2012, Glasgow 2014 and hundreds of councils, contractors and events since.

What the course covers

  • Preparing for traffic management duties and the personal responsibilities of an operative
  • Road traffic law and the Traffic Signs Manual Chapter 8 framework
  • Emergencies on the highway
  • Health and safety, signing and coning to Chapter 8
  • Temporary road closures, diversions and stop-go control under a Traffic Management Order
  • Afternoon practical: setting out a scenario with real signs and cones, then debrief
  • Learning record completion; NCFE certificates issued after the course

How the day runs

09:00

Preparing for traffic management duties

  • Introductions and the personal responsibilities of an operative
  • Road traffic law and the Traffic Signs Manual Chapter 8
10:30

Emergencies and signing

  • Emergencies on the highway
  • Health and safety, signing and coning to Chapter 8
13:00

Practical on your site

  • Scenario set-out with real signs and cones
  • Road closures, diversions and stop-go under a Traffic Management Order
16:00

Debrief and certification

  • Debrief and learning record
  • NCFE certificates issued after the course

Online delivery follows the same learning outcomes with a digital workbook and scenario-based layouts.

Want the detailed outline for your team?

We tailor every programme in a planning call. Ask for the full outline and a quote in one go.

Watch: a Chapter 8 day on site

Filmed on a client practical: briefing, set-out, debrief.
Accreditation

What your team walks away with.

Chapter 8 is the course clients and traffic authorities ask for before the cones go out. Your team leaves with an NCFE certificate and the paperwork to prove it.

A certificate for every delegate

Each delegate who completes the course and assessment is certificated through NCFE, our awarding organisation. Certificates are issued after the course.

Evidence clients ask for

Proof of competence for Traffic Management Orders, event licences, tenders, frameworks and client audits, so work can start on time.

Audit-ready records

A completed learning record for each delegate and a named list for your training matrix, ready for the next contract review.

Kept current

No statutory expiry. We recommend a refresher every three years and when the Red Book is reissued.

1 dayon your site
10sign types supplied
30one-metre cones
Half dayhands-on practical
We bring the kit

Real signs. Real road layouts.

The afternoon is a full practical: delegates plan, set out, maintain and take down a live-style closure with the same signs they will use on the job. If you have your own signage, we train on yours so it matches your sites.

Delegates with a Diverted Traffic sign during the practical
Afternoon practical on a client site
Road Closed
Road Ahead Closed
Keep Left
Keep Right
No Left Turn
No Right Turn
Diverted Traffic
Traffic Control Ahead
When Red Light Shows Wait Here
Road Narrows
30 one-metre cones
Two ways to book

On your site, or live online.

A Chapter 8 cohort on a client siteMost popular

On site for your team

  • We come to your depot, site or venue anywhere in the UK
  • Practical on your own roads and layouts, with our kit or yours
  • Typically up to 12 per trainer; bigger groups with a second trainer
  • Dates to suit your contract start
From £165 + VAT per person
Get a quote for your team
Chapter 8 classroom sessionMonthly

Live online open course

  • For one or two people, or teams spread across sites
  • Live with a trainer, about 09:30 to 15:30, digital workbook
  • Level 2 Award in Chapter 8: Road Craft Awareness, accredited by NCFE
  • Next date: Monday 5 October 2026
£250 + VAT (£300) per person
Book a place All dates

Chapter 8 covers the traffic management element only. It does not include the SWQR street works card; if your team digs in the highway, see NRSWA Unit O1.

Your trainers

N
NickCSAS, RSAS and Chapter 8 trainer

Thirty-four years with Thames Valley Police and the Metropolitan Police, including twelve in police learning and development as an assessing officer and a spell as a sergeant. Also delivers speed awareness courses.

The name that comes up in review after review.
M
MarkTeam Leader, Safe and Trained

Stewarded football matches, festivals and arenas before moving into event planning, health and safety and risk assessment. Delivers Chapter 8 and assesses spectator safety at live fixtures.

Knows match day from the pitch-side up.
R
RichieChapter 8 trainer and IQA

Delivers on-site Chapter 8 for councils and contractors and quality assures spectator safety work.

Clients ask for him by name when they rebook.

Delivered for

Nottingham City CouncilG4SScottish Event CampusLondon's Royal DocksLondon Legacy Development CorporationWandsworth CouncilHull City CouncilCity of Wolverhampton CouncilExeter City CouncilEast Lindsey District CouncilNorth Devon CouncilTorfaen County Borough CouncilHTS GroupEngland AthleticsBritish TriathlonThe Great Run CompanyDennis EagleVINCI FacilitiesGlendale ServicesSyngentaManchester AirportMoulton CollegeTaunton Town CouncilBridgwater Town Council
★★★★★Trustpilot
Mark's presentation style was engaging and tailored to the group. The content was clear and easy to follow. Mark kept the session flowing and staggered the practical element, which meant that people remained focused.
I. EdgingtonChapter 8 · Dec 2024
★★★★★Trustpilot
Lovely course and very informative! Made the day feel enjoyable and learning was fun.
ShaneChapter 8 · Dec 2023
★★★★★Trustpilot
He made the Chapter 8 course very enjoyable. The course went very well, would highly recommend.
Evans B.Chapter 8 · Dec 2023
★★★★★Trustpilot
Very knowledgeable. Made working on roads safe.
M. BonesChapter 8 · Oct 2023

How booking works

  • Send the delegate numbers, location and deadline. We reply with a proposal and a single price within one working day.
  • We deliver on your site anywhere in the UK, at our Northampton training room, or online where the course allows.
  • Certificates and cards are issued after the course and logged so you can evidence competence to a client or auditor.

"But we..."

We only have one or two people

Book them onto the monthly online Chapter 8 course, or ask us to add them to a nearby closed group.

We need it before a contract starts

Tell us the date. Chapter 8 is usually deliverable on site within two weeks, and the online course runs every month.

Our site is not suitable for the practical

A yard, car park or closed access road is enough. We bring the signs and cones.

We need the SWQR card as well

That comes from NRSWA Unit O1. We can deliver it on the same visit.

Questions

Is Chapter 8 training a legal requirement?

Chapter 8 itself is guidance, but employers must ensure anyone carrying out temporary traffic management on the highway is competent, and traffic authorities, event licences and client contracts routinely require evidence of Chapter 8 training before work starts.

Does the online course give my team the SWQR street works card?

No. The online course is the Level 2 Award in Chapter 8: Road Craft Awareness, accredited by NCFE and covers the Chapter 8 element only. The SWQR card comes from the NRSWA street works units, which we deliver separately through CABWI.

How long does the certificate last?

There is no statutory expiry. Most clients expect a refresher every three years, and we will recommend one when the rewritten Safety at Street Works and Road Works code is adopted.

Can we train supervisors on the same visit?

Yes. Chapter 8 for Supervisors runs as a half day or full day and is often delivered the day after the operatives course.

What does it cost?

We quote per group for on-site delivery, and per person for online places. Send the brief and you will have a written quote within one working day.

Sectors: Highways, utilities and contractors · Venues and event organisers

Ready when you are. Chapter 8 Traffic Management (Operatives) for your team.

Numbers, location and deadline is all we need. Written quote within one working day.

Get a quote

Chapter 8 Traffic Management (Operatives) for your team. Reply within one working day.

Numbers, location, deadline. If you need other courses in the same visit, say so and we will plan one trip.

We only use your details to reply to this enquiry. Safe and Trained is a trading name of Training Event Safety Solutions Limited.